---
title: "Microsoft Teams Trigger"
description: "Kick off crews from Microsoft Teams chat activity"
icon: "microsoft"
mode: "wide"
---

## Overview

Use the Microsoft Teams trigger to start automations whenever a new chat is created. Common patterns include summarizing inbound requests, routing urgent messages to support teams, or creating follow-up tasks in other systems.

<Tip>
  Confirm Microsoft Teams is connected under **Tools & Integrations** and
  enabled in the **Triggers** tab for your deployment.
</Tip>

## Enabling the Microsoft Teams Trigger

1. Open your deployment in CrewAI AMP
2. Go to the **Triggers** tab
3. Locate **Microsoft Teams** and switch the toggle to enable

<Frame caption="Microsoft Teams trigger connection">
  <img
    src="/images/enterprise/msteams-trigger.png"
    alt="Enable or disable triggers with toggle"
  />
</Frame>

## Example: Summarize a new chat thread

```python
from teams_chat_created_crew import MicrosoftTeamsChatTrigger

crew = MicrosoftTeamsChatTrigger().crew()
result = crew.kickoff({
    "crewai_trigger_payload": teams_payload,
})
print(result.raw)
```

The crew parses thread metadata (subject, created time, roster) and generates an action plan for the receiving team.

## Testando Localmente

Teste sua integração de trigger do Microsoft Teams localmente usando a CLI da CrewAI:

```bash
# Visualize todos os triggers disponíveis
crewai triggers list

# Simule um trigger do Microsoft Teams com payload realista
crewai triggers run microsoft_teams/teams_message_created
```

O comando `crewai triggers run` executará sua crew com um payload completo do Teams, permitindo que você teste sua lógica de parsing antes do deployment.

<Warning>
  Use `crewai triggers run microsoft_teams/teams_message_created` (não `crewai
  run`) para simular execução de trigger durante o desenvolvimento. Após o
  deployment, sua crew receberá automaticamente o payload do trigger.
</Warning>

## Troubleshooting

- Ensure the Teams connection is active; it must be refreshed if the tenant revokes permissions
- Teste localmente com `crewai triggers run microsoft_teams/teams_message_created` para ver a estrutura exata do payload
- Confirm the webhook subscription in Microsoft 365 is still valid if payloads stop arriving
- Review execution logs for payload shape mismatches—Graph notifications may omit fields when a chat is private or restricted
- Lembre-se: use `crewai triggers run` (não `crewai run`) para simular execução de trigger