---
title: "Microsoft Teams Trigger"
description: "Kick off crews from Microsoft Teams chat activity"
icon: "microsoft"
mode: "wide"
---

## Overview

Use the Microsoft Teams trigger to start automations whenever a new chat is created. Common patterns include summarizing inbound requests, routing urgent messages to support teams, or creating follow-up tasks in other systems.

<Tip>
  Confirm Microsoft Teams is connected under **Tools & Integrations** and
  enabled in the **Triggers** tab for your deployment.
</Tip>

## Enabling the Microsoft Teams Trigger

1. Open your deployment in CrewAI AMP
2. Go to the **Triggers** tab
3. Locate **Microsoft Teams** and switch the toggle to enable

<Frame caption="Microsoft Teams trigger connection">
  <img
    src="/images/enterprise/msteams-trigger.png"
    alt="Enable or disable triggers with toggle"
  />
</Frame>

## Example: Summarize a new chat thread

```python
from teams_chat_created_crew import MicrosoftTeamsChatTrigger

crew = MicrosoftTeamsChatTrigger().crew()
result = crew.kickoff({
    "crewai_trigger_payload": teams_payload,
})
print(result.raw)
```

The crew parses thread metadata (subject, created time, roster) and generates an action plan for the receiving team.

## 로컬에서 테스트

CrewAI CLI를 사용하여 Microsoft Teams 트리거 통합을 로컬에서 테스트하세요:

```bash
# 사용 가능한 모든 트리거 보기
crewai triggers list

# 실제 payload로 Microsoft Teams 트리거 시뮬레이션
crewai triggers run microsoft_teams/teams_message_created
```

`crewai triggers run` 명령은 완전한 Teams payload로 크루를 실행하여 배포 전에 파싱 로직을 테스트할 수 있게 해줍니다.

<Warning>
  개발 중에는 `crewai triggers run microsoft_teams/teams_message_created`를
  사용하세요 (`crewai run`이 아님). 배포 후에는 크루가 자동으로 트리거 payload를
  받습니다.
</Warning>

## Troubleshooting

- Ensure the Teams connection is active; it must be refreshed if the tenant revokes permissions
- `crewai triggers run microsoft_teams/teams_message_created`로 로컬 테스트하여 정확한 payload 구조를 확인하세요
- Confirm the webhook subscription in Microsoft 365 is still valid if payloads stop arriving
- Review execution logs for payload shape mismatches—Graph notifications may omit fields when a chat is private or restricted
- 주의: 트리거 실행을 시뮬레이션하려면 `crewai triggers run`을 사용하세요 (`crewai run`이 아님)